Nowadays, having a bad online rating means potential customers will avoid your business like a plague.
Recent studies suggest that one negative result found online about your business puts you in risk of losing 22% of potential customers. If you have 3 negative results, the number balloons to at least 59%.
Therefore, it’s a not-so-effective strategy to only buy positive reviews when there seems to be an increased number of negative reviews. The best plan of attack now is to be proactive.
You can only be proactive when it comes to your internet reputation by having a system in place that promotes positive reviews from your clients and blocks potential negative reviews posted on your listings.
With that, we have partnered with the guys at RepBuddy in order to bring you a review management solution that is both effective long-term and doesn’t break the bank.
How Does RepBuddy Work
RepBuddy sets you up with a platform that allows customers to leave you a review. If they give you a negative rating (1 to 3 stars) then that will prompt them to message the company’s manager about the complaint (rather than posting about the bad experience online). On the other hand, a 4 or 5 star rating will redirect your customers to post the positive feedback on major listings such as Yelp, Google Places, Angieslist and others.
Also, RepBuddy allows you to have a dashboard where you can see all the posted reviews on your listings. Not only that, you can even track social mentions of your brand.
It has a system where you can gather the reviewers into a list of contacts so that you can have a group of advocates of your service. Also, you can offer promotions and coupons to both happy customers and dissatisfied customers.
You may also integrate your site with a widget that easily prompts customers to make a feedback. The platform is mobile responsive and will work on any device (desktop, laptop, tablet or any phone).
What Makes RepBuddy Special?
We recommend them since we have tried their service on several of our clients. Each one of our customers is highly satisfied because of the increase in the number of natural reviews. Not only that, the guys at RepBuddy act as the reputation managers of your brand since they offer a premium service of responding to feedbacks as well as following up on complaints and requests.
Overall, we believe it is equally beneficial for our customers to have a proactive platform for their reviews while they are also ordering positive reviews from us in order to be on top for the rankings of major platforms.
A Special Offer by the RTS team
We offer a free local review package (valued at $90 each) for each signup for their service. Just sign up to their service after clicking at the banner below or click here to directly check out their plans. After your subscription with them is made, contact us so we will give you a free package.